Delta Express
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 About the company

“Delta Express” has been in the international cargo transportation business since March, 1997.

“Delta Express” gradually has started taking its place on the Ukrainian market. At the same time mark of “Delta Express” deserved confidence and acknowledgement of the customers.

In a course of work we have confronted with the customers prejudice related to the image of the forwarding agent as unnecessary link, intermediary. The cause of it is in the ignorance of forwarding agency’s functions, new technologies, etc.

There was a challenge to change customers’ opinion of freight-forwarders as a phenomenon. There appeared a necessity of development, shaping and promoting by means of advertising and marketing of not only “Delta Express” trademark, but the activity of the forwarding agency as a whole. We had to explain why forwarding agency’s services have such high consumer value and why they are rather important nowadays.

Simultaneously with the fulfillment of the main functions - organization of the international cargo transportation “Delta Express” has started to promote European meaning of the freight-forwarder as a necessary link in a line-up of commodity circulation between the seller and the buyer.

Lately, in 2003 "Delta Express" has taken up airport handling business in Zaporizhe airport. If you are interested to know more, see details on Ground handling page.

Basing on all these factors there was determined a mission of “Delta Express” on the market, company’s aims and principles of promoting these services to the Ukrainian market.



 Mission of the company

Our company promotes the international standards of freight forwarding and settles the new meaning of a forwarder agent as a partner but not as an intermediary.


 The strategy and aims of the company

The main principle of the company is the following: under the mark of “Delta Express” our customer will never obtain the service of poor quality on unfairly high price.

According to this fact the strategy and the purposes of the company are in the active promoting of the most complete range of qualitative, modern logistic services and technologies.

“Delta Express” has in the Ukrainian and foreign business , which it cooperates to for a long time, the reputation of a reliable and dynamically developing structure.

It helps to develop the cooperation with clients not only in Ukraine, but also abroad.


 Membership

The company is the valid member of Association of the International Freight-Forwarders of Ukraine, Individual member of FIATA, member of BIMCO, member of Ukrainian Chamber of Commerce and Industry. Now the company has already completed ISO 9001 certification.

         

 Structure and employees of the company

Structurally there are four main departments according to the means of transport: airfreight department, auto transport department, the river/sea shipping department, railway transportation department.

Company employees all have special education in international forwarding, the diplomas and the certificates FIATA, IATA, Cambridge transport Academy. Two times per year they confirm their qualification, pass training in European companies.

All departments are functionally independent. But in the case of multimodal transportation we use integration.


 Partners

Establishing of partnership relations with our clients is one of the main principles of the company.

At present among the stable company’s partners there are the leading manufacturers of Zaporozhye area, well-known air freight industry leaders, such as: “International Airlines of Ukraine”, “Aeroswit”, “KLM”, “British Airways”, etc.

 

 
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